Technical support engineer in Chennai

Qualification: Any BE /B.Tech GraduateKey Skills: linux, system administrator, Technical suportPerform initial or secondary investigation and respond to web cases.Job Profile:* Gathering information for each issue* Carrying out the necessary research* Providing analysis to fully understand the issue* Proposing workarounds if appropriate* Proposing and discussing fixes, providing advice and educating customers* Interfacing with engineering, product management and Support management when necessary in order to prioritize customers' requests

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